- What can I do if someone is bothering me?
You can block users who might be troubling you. You can simply click on 'Found profile abusive' on the bottom of any profile and then select 'Block User' to block them from contacting you.
Alternatively, if you wish to report anything suspicious about a user, you can use the 'Report User' option. Doing so, you will not only block the user, but this will be forwarded to our moderation team to take action if the user is found violating our policies or if the user has caused trouble to you / others.
- How do I deactivate my profile?
You can de-activate your account at any point of time. Follow the steps as below:
- Login to QuackQuack.in
- Go to Settings and go to Account Settings and go to Manage Account
- Click on Deactivate Account and follow instructions
Note: After deactivating your account, your account will be suspended and your profile will not be visible to anyone. However, if you try to login again, your account will go active.
If you wish to delete your account from QuackQuack.in permanently, then click on Delete Account and follow instructions.
- I do not wish to receive emails from QuackQuack.in. What do I do?
You can reduce / remove the mails you receive from QuackQuack.in by changing your email settings.
Please follow the instructions as below:
- Login to QuackQuack.in
- Go to Settings (Login to your QuackQuack.in account and click on the down arrow key from top-right of the screen)
- Click on Notifications tab
- Change your settings as desired by selecting / deselecting the check boxes for specified email alerts
- How do I unblock a user?
You can unblock users by going to your "Settings" and clicking on "Blocked profiles" and then unblocking specific users from the list.
- How do I delete my profile and cancel my membership?
You can de-activate or delete your account at any point of time. Follow the steps as below:
- Login to QuackQuack.in
- Go to Settings and go to Account Settings and go to Manage Account
- Click on Deactivate Account or Delete account and follow instructions
Note: After deactivating your account, your account will be suspended and your profile will not be visible to anyone. However, if you try to login again, your account will go active. If you delete your account all your personal information, messages, photos, matches and purchases would be removed. This action cannot be undone. Some information may be stored as per Privacy Policy for legal reasons, which will also be deleted after a grace period.
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