Hi 👋 how can we help you today?
choose from these options
- My Profile
- Email/Mobile/Name change
- I want to remove profile photo
- I want to change country
- I want to change Date of Birth
- About me declined
- Why are my photos rejected?
- How do I change / delete photos?
- I want to add photos to my profile
- I am unable to verify my Facebook
- I am unable to verify my mobile
- I am unable to verify my selfie
- Subscriptions
- Money deducted but subscription not activated
- Can I get a refund?
- I want to cancel my auto renewal
- Subscription charges are high
- Where can I find and redeem renewal discount coupon code?
- Where can I find my subscription details?
- Messaging
- Mutually matched but unable to chat
- Why is there a daily message limit?
- Why can I only send 1 message per user?
- How to chat with users on QuackQuack?
- How do I chat with someone who isn't available online?
- Human Matchmaker
- What is a Human Matchmaker?
- How to schedule a call?
- Is Human Matchmaker available for my account?
- I didn't get a call from a Human Matchmaker. What should I do?
- How many times I can schedule a call?
- Getting responses
- I am unable to get responses
- Are there fake profiles on the app?
- How do I use an Interest Booster?
- I am unable to see mobile number of the users
- I don’t see matches from my city
- User messages/likes/visitors were deleted or vanished
- I skipped a profile. How do I reset it?
- Delete profile, Unblock, Unsubscribe, Report Users
- I want to delete my profile
- How do I block / report users?
- How do I unblock users?
- How do I stop notifications / emails from QuackQuack?
- Password reset, login, warning/suspended profile
- I forgot my password
- I want to reset my password
- My profile got suspended
- I received a warning
- Location and camera access
- How do I give my browser or device’s location access?
- How do I give my browser or device’s camera access?
- Common FAQs
- When will you resolve my query (or) answer my ticket?
- How safe is QuackQuack?
- Can I see last login date / time of the other user?
- I just found myself a partner / friend. How can I share this on QuackQuack?
- Others
- I am facing technical issue / Fraud / I have a Feedback
- Other
Tell us your concern / issue / feedback and we will get back to you