QuackQuack.in Privacy Policy

Privacy Policy

We, at Quackquack.in, take your privacy very seriously and abide by the following policy to ensure your satisfaction. If you have any concerns, please do not hesitate to contact us
WHAT INFORMATION DOES QUACKQUACK.IN COLLECT/TRACK ABOUT ME
Quackquack.in's sole purpose is to assist you in finding your companion securely and privately. Whether you are seeking friendship, social networking, dating or a serious relationship, Quackquack.in is here to help you.

To accomplish the above purpose, our members create unique profiles (provide personal information) and our matching technology provides matches based on pre-selected criteria.

The public (visitors, users, excluding employees of Quackquack.in or Quackquack.in’s service providers or the financial institutions used to process membership charges) cannot use the information we gather to identify specific individuals.

Further, in order to facilitate commerce, might collect credit card or debit card information, member's address, or bank information only from those who choose to join Quackquack.in. Visitors to our site may browse, search and view user profiles or features without entering any personal information.
WHERE THIS PRIVACY POLICY APPLIES
The Policy applies to websites/apps, blogs or any services operated by Quackquack.in. For this, we refer to all of these as our “services” in this Privacy Policy. To make it extra clear, we’ve added links to this Privacy Policy on all applicable services.

Some services may have their own privacy policy. If any service has its own policy, then that policy – not this Privacy Policy – applies.
INFORMATION WE COLLECT
We need some details to develop meaningful relations with information about you, such as basic profile details and the types of people you’d like to meet. We also collect information generated as you use our services, for example access logs, as well as information from third parties, like when you access our services through a social media account. If you want additional info, we go into more detail below.

Information you give us
This is the information you choose to give us when using our services. This includes:

  • When you create account, you provide us with at least login credentials, as well as some basic details necessary for the service to work, such as your gender and date of birth.
  • When you create your profile, you share additional information, such as details on your personality, interests and other details, as well as content such as photos and videos. To add certain content, like pictures or videos, you may allow us to access your camera or photo album. Some of the information you choose to provide us may be considered “special” or “sensitive” in certain jurisdictions, for example your racial or ethnic origins, sexual orientation and religious beliefs. By choosing to provide this information, you consent to our processing of that information.
  • When you subscribe our services or make a purchase from us (rather than via a platform such as iOS or Android), you provide us or the payment service provider with information, such as your debit or credit card number or other financial information.
  • When you take part in surveys, you give us insights on products and services, responses to questions and testimonials.
  • When you participate in promotions, contests, we gather details that you use to register or enter.
  • When contacting customer care team, we gather details you give us during the process. Sometimes, we monitor or record these interactions for training purposes and to ensure a high quality of service.
  • If you ask us to communicate with or otherwise process information of other people (for example, if you ask us to send an email on your behalf to one of your friends), we collect the information about others that you give us in order to complete your request.
  • Of course, we also process your chats with other users as well as the content you publish, as part of the operation of the services.

Information we receive from others
In addition to the information you provide us directly, we receive information about you from others, including:

  • Other Users: Other users may provide information about you as they use our services. For instance, we may collect information about you from other users if they contact us about you.
  • Social Media: You may be able to use your social media login (such as Facebook Login) to create and log into your Quackquack.in account. This saves you from having to remember yet another user name and password and allows you to share some information from your social media account with us.
  • Other Partners: We may receive info about you from our partners, for instance where Quackquack.in ads are published on a partner’s websites and platforms (in which case they may pass along details on a campaign’s success).

Information collected when you use our services
When you use our services, we collect information about which features you’ve used, how you’ve used them and the devices you use to access our services. See below for more details:

  • Usage Information: We collect information about your activity on our services, for instance how you use them (e.g- date and time you logged in, features you’ve been using, searches, clicks and pages which have been shown to you, referring webpage address, advertising that you click on) and how you interact with other users (e.g- users you connect and interact with, time and date of your exchanges, number of messages you send and receive).
  • Device information: We collect information from and about the device(s) you use to access our services, including: Hardware and software information such as IP address, device ID and type, device-specific and apps settings and characteristics, app crashes, advertising IDs (such as Google’s AAID and Apple’s IDFA, both of which are randomly generated numbers that you can reset by going into your device’ settings), browser type, version and language, operating system, time zones, identifiers associated with cookies or other technologies that may uniquely identify your device or browser (e.g., IMEI/UDID and MAC address)
  • information on your wireless and mobile network connection, like your service provider and signal strength;
  • information on device sensors such as accelerometers, gyroscopes and compasses.
  • Other information with your consent. If you give us permission, we can collect your precise geolocation (latitude and longitude) through various means, depending on the service and device you’re using, including GPS, Bluetooth or Wi-Fi connections. The collection of your geolocation may occur in the background even when you aren’t using the services if the permission you gave us expressly permits such collection. If you decline permission for us to collect your geolocation, we will not collect it.

Similarly, if you consent, we may collect your photos and videos (for instance, if you want to publish a photo, video or streaming on the services).

COOKIES AND OTHER SIMILAR DATA COLLECTION TECHNOLOGIES
We use and may allow others to use cookies and similar technologies (e.g., web beacons, pixels) to recognize you and/or your device(s). You may read our Cookie Policy for more information on why we use them (such as authenticating you, remembering your preferences and settings, analyzing site traffic and trends, delivering and measuring the effectiveness of advertising campaigns, allowing you to use social features) and how you can better control their use, through your browser settings and other tools. Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) have a “Do Not Track” (" DNT") feature that tells a website that a user does not want to have his or her online activity tracked. If a website that responds to a DNT signal receives a DNT signal, the browser can block that website from collecting certain information about the browser’s user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many businesses, including Quackquack.in, do not currently respond to DNT signals.
HOW WE USE INFORMATION
The main reason we use your information is to deliver and improve our services. Additionally, we use your info to help keep you safe and to provide you with advertising that may be of interest to you. Read on for a more detailed explanation of the various reasons we use your information, together with practical examples.

To administer your account and provide our services to you
To help you connect with other users
To ensure a consistent experience across your devices
To serve you relevant offers and ads
To improve our services and develop new ones
To prevent, detect and fight fraud or other illegal or unauthorized activities
To ensure legal compliance
To process your information as described above, we rely on the following legal bases:
HOW WE SHARE INFORMATION
Since our goal is to help you make meaningful connections, the main sharing of users’ information is, of course, with other users. We also share some users’ information with service providers and partners who assist us in operating the services, with other group products and, in some cases, legal authorities. Read on for more details about how your information is shared with others.

If you choose to limit the audience for all or part of your profile or for certain content or information about you, then it will be visible according to your settings.

We may also share information with partners who distribute and assist us in advertising our services. For instance, we may share limited information on you in hashed, non-human readable form to advertising partners.

We ensure to have strict confidentiality agreements when engaging any service provider or working with any partner. All of our service providers and partners must agree to strict confidentiality obligations.

We may share your information with other group products to benefit you in two respects:

We may also share information with other group products for legitimate business purposes such as corporate audit, analysis and consolidated reporting as well as compliance with applicable laws. We may also share user information with other group products to remove users who violate our terms of service, or have been reported for criminal activity and/or bad behavior. In some instances, we may remove that user from all platforms.

We may use and share non-personal information (meaning information that, by itself, does not identify who you are such as device information, general demographics, general behavioral data, geolocation in de-identified form), as well as personal information in hashed, non-human readable form, under any of the above circumstances. We may also share this information with other group products and third parties (notably advertisers) to develop and deliver targeted advertising on our services and on websites or applications of third parties, and to analyze and report on advertising you see. We may combine this information with additional non-personal information or personal information in hashed, non-human readable form collected from other sources. More information on our use of cookies and similar technologies can be found in our Cookie Policy.

YOUR RIGHTS
We want you to be in control of your information, so we have provided you with the following tools: For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer the above requests.

Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user or if we need to keep your data for record keeping. If you wish to receive information relating to another user, such as a copy of any messages you received from him or her through our service, the other user will have to contact us to provide their written consent before the information is released. If you wish to receive information relating to another user, wherein a profile has been created without your consent, we may be able to pass on such information as per nature of the request.

Also, we may not be able to accommodate certain requests to object to the processing of personal information, notably where such requests would not allow us to provide our service to you anymore. For instance, we cannot provide our service if we do not have your date of birth.
HOW WE PROTECT YOUR INFORMATION
We work hard to protect you from unauthorized access to or alteration, disclosure or destruction of your personal information. As with all technology companies, although we take steps to secure your information, we cannot guarantee, and you should not expect, that your personal information will always remain secure. We cannot be held liable if your information gets ‘hacked’ and if it is leaked or gets public.

We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage and processing practices to update our physical, technical and organizational security measures.

We may suspend your use of all or part of the services without notice if we suspect or detect any breach of security. If you believe that your account or information is no longer secure, please notify us immediately here

In order to ensure that our systems and your information are protected against unauthorized access, theft and loss, we implemented a bug bounty program. For more information about our bug bounty program, you can contact us
HOW LONG WE RETAIN YOUR INFORMATION
We keep your personal information only as long as we need it for legitimate business purposes and as permitted by applicable law. In practice, we do not delete or anonymize your information of your account because:
  1. we must keep it to evidence our compliance with applicable law (for instance, records of consents to our Terms, Privacy Policy and other similar consents)
  2. there is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is resolved or
  3. the information must be kept for our legitimate business interests, such as fraud prevention and enhancing users’ safety and security. For example, information may need to be kept to prevent a user who was banned for unsafe behavior or security incidents from opening a new account.
CHILDREN’S PRIVACY
Our services are restricted to users who are 18 years of age or older. We do not permit users under the age of 18 on our platform and we do not knowingly collect personal information from anyone under the age of 18. If you suspect that a user is under the age of 18, please use the reporting mechanism available through the service.
PRIVACY POLICY CHANGES
Because we're always looking for new and innovative ways to help you build meaningful connections, this policy may change over time. We may or may not notify changes to specific privacy policy changes
HOW TO CONTACT US
If you have questions about this Privacy Policy, you can contact us